Process-Oriented Dynamic Capabilities: Framework Development, Empirical Applications and Methodological Support - SpringerBriefs in Information Systems - Ralf Plattfaut - Books - Springer International Publishing AG - 9783319032504 - December 16, 2013
In case cover and title do not match, the title is correct

Ralf Plattfaut
Process-Oriented Dynamic Capabilities: Framework Development, Empirical Applications and Methodological Support - SpringerBriefs in Information Systems 2014 edition

Price
R 932
excl. VAT

Ordered from remote warehouse

Expected to be ready for shipping Jun 2 - 8

Our customers say:

14-day return policy in accordance with European consumer protection law
Top ranking on Trustpilot
Add to your iMusic wish list

This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). In today's networked service society, service innovation becomes increasingly important. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits.

60 pages, black & white illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released December 16, 2013
ISBN13 9783319032504
Publishers Springer International Publishing AG
Pages 60
Dimensions 155 × 235 × 3 mm   ·   117 g
Language English  

See all of Ralf Plattfaut ( e.g. Paperback Book )