Breakthrough Communication: A Powerful 4-Step Process for Overcoming Resistance and Getting Results - Harrison Monarth - Books - McGraw-Hill Education - Europe - 9780071828802 - January 16, 2014
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Breakthrough Communication: A Powerful 4-Step Process for Overcoming Resistance and Getting Results Ed edition


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People don't always communicate well. It's a fact of life. But you don't have to be a helpless witness or participant in a conversation that steadily unravels into misunderstandings, confusion, and even hostility. This book offers easy-to-implement strategies for virtually any business situation, whether it's one-on-one or within a group.


256 pages, illustrations

Media Books     Paperback Book   (Book with soft cover and glued back)
Released January 16, 2014
ISBN13 9780071828802
Publishers McGraw-Hill Education - Europe
Pages 272
Dimensions 154 × 228 × 13 mm   ·   384 g

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