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Key element guide ITIL service operation [pack of 10]
Randy A. Steinberg
The Service Operation Key Element Guide provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. 'ITIL Service Operation' describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
112 pages, col. figs
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | July 31, 2012 |
| ISBN13 | 9780113313686 |
| Publishers | TSO |
| Pages | 112 |
| Dimensions | 111 × 166 × 65 mm · 1.08 kg |
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