Mastering Customer Relations - Master Series (Business) - Roger Cartwright - Books - Macmillan Education UK - 9780333801598 - May 5, 2000
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Roger Cartwright
Mastering Customer Relations - Master Series (Business)

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This book provides the student with the concepts and their practical application behind the importance of Customer Relations, Customer Service and Customer Care.

256 pages, figures, bibliography, index

Media Books     Paperback Book   (Book with soft cover and glued back)
Released May 5, 2000
ISBN13 9780333801598
Publishers Macmillan Education UK
Pages 238
Dimensions 156 × 231 × 14 mm   ·   389 g
Language English  

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