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Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships Daniel Lafreniere 1st edition
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Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships
Daniel Lafreniere
This book is for anyone who works serving customers in a B2C company or other businesses in a B2B environment. Everyone has an important role to play in creating a good customer experience, whether it be managers, associates, sales reps, marketing professionals, web strategists, accountants, customer service reps, delivery people or installers.
94 pages, 5 Illustrations, black and white
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | November 1, 2019 |
| ISBN13 | 9780367346034 |
| Publishers | Taylor & Francis Ltd |
| Pages | 94 |
| Dimensions | 136 × 202 × 7 mm · 140 g |
| Language | English |
