A Beginner's Guide to Understanding Technical Support - Jose Afable - Books - iUniverse - 9780595225743 - April 25, 2002
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A Beginner's Guide to Understanding Technical Support

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A Beginner's Guide To Understanding Technical Support is a unique guide designed for anyone wishing to venture into the field of technical support. This book will provide a basic understanding of the processes, entities, and issues within a support organization so that anyone wishing to know more about the support organization functions or wanting to pursue a career in this area receives the information they need to make their informed decision.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released April 25, 2002
ISBN13 9780595225743
Publishers iUniverse
Pages 108
Dimensions 125 × 7 × 200 mm   ·   127 g
Language English