Tell your friends about this item:
Meeting Customer Needs Ian Smith 3rd edition
Do you have a profile? Log in
Get notified about new Ian Smith releases
Our customers say:
Add to your iMusic wish list
Also available as:
Meeting Customer Needs
Ian Smith
Part of the "Chartered Management of Institute" series, this book is intended for managers seeking to establish or improve customer service and customer focus standards. It includes action plans, sample communications and checklists for managers to adapt for their own purposes. It features examples and case studies.
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | August 1, 2025 |
| ISBN13 | 9781138433236 |
| Publishers | Taylor & Francis Ltd |
| Pages | 232 |
| Dimensions | 150 × 220 × 20 mm · 590 g |
