Sorin Dumitrascu

Managing Workplace Conflicts Sorin Dumitrascu

Some people argue that workplaces are conducive to rapid growth and development of conflict. What's your opinion?A study by Watson and Hoffman revealed that 42 percent of a manager's time is spent on reaching agreement with others when conflicts occur in the workplace. Conflict management is a demanding part of a manager's duties, and most managers no doubt think that they could spend this time more productively. But this does not mean that conflict is always negative. In fact, there are several ways to view conflict in the workplace. This course will show you how to encourage conflict in the workplace that will result in more creativity, more energy, and more ideas. Once you have developed a good understanding of conflict, you can: -encourage healthy differences between workers, -recognize conflict in the workplace when it occurs. This course will help you to identify the signs and symptoms of destructive conflict, so that you can more easily recognize when conflict will negatively impact upon employees. You will also see the benefits that can be gained from encouraging healthy differences between people. You will discover how to manage conflict in the workplace in a way that fosters positive outcomes.