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Tele-Stress: Relief for Call Center Stress Stephen Coscia 2nd edition
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Tele-Stress: Relief for Call Center Stress
Stephen Coscia
This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work ;
124 pages, 1, black & white illustrations
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | January 11, 1998 |
| ISBN13 | 9781578200290 |
| Publishers | Taylor & Francis Ltd |
| Pages | 130 |
| Dimensions | 152 × 229 × 7 mm · 240 g |
| Language | English |
