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Proving the Value of Soft Skills: Measuring Impact and Calculating ROI Patricia Pulliam Phillips
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Proving the Value of Soft Skills: Measuring Impact and Calculating ROI
Patricia Pulliam Phillips
Measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programmes.
336 pages
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | August 4, 2020 |
| ISBN13 | 9781950496631 |
| Publishers | American Society for Training & Developm |
| Pages | 328 |
| Dimensions | 254 × 179 × 20 mm · 635 g |
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