Empathy and Artificial Intelligence in Action: A Design Thinking Framework for Human-Centred Innovation - Francesca Mastrogiacomi - Books - Springer Nature Switzerland AG - 9783032353696 - October 1, 2026
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Empathy and Artificial Intelligence in Action: A Design Thinking Framework for Human-Centred Innovation


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This book explores how empathy, a deeply human skill, can be integrated with Artificial Intelligence (AI) to drive innovation in digitally transforming organisations.

Media Books     Hardcover Book   (Book with hard spine and cover)
Released October 1, 2026
ISBN13 9783032353696
Publishers Springer Nature Switzerland AG
Pages 140
Dimensions 150 × 220 × 20 mm   ·   344 g

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