A Jornada do Cliente - Gart Capote - Books - - 9798571970433 - November 26, 2020
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Gart Capote
A Jornada do Cliente

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Guia essencial para entender clientes, desenvolver soluções, projetar experiências, repensar processos e prosperar. O 1° livro em português que apresenta, consolida e ensina Customer Experience e Jornada do Cliente integrada aos Processos de Negócio para desenvolvimento de soluções seguindo um método 100% prático.

Media Books     Paperback Book   (Book with soft cover and glued back)
Released November 26, 2020
ISBN13 9798571970433
Pages 286
Dimensions 170 × 244 × 15 mm   ·   458 g
Language Portuguese  

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